Privacy Notice
Last updated: October 3, 2026
1. Data controller
Eco Drive Baja, S.A. de C.V., doing business as Zycar Baja ("Zycar Baja"), located at Blvd. Antonio Mijares 1092, local 1, San José del Cabo, Baja California Sur, Mexico, is responsible for processing your personal data. Contact: info@zycarbaja.com
2. Personal data we collect
- Identification and contact details: name, email address and phone number.
- Details of your request: model or service of interest, rental or test-drive dates and location, your cart's brand and year, number of guests for an event, and the message you send us.
- Browsing data: IP address, device and browser type, pages visited, and cookie and ad-click identifiers.
We do not collect sensitive personal data.
3. Purposes
Necessary purposes:
- Responding to your information, quote, test-drive, rental, service or event-registration requests.
- Following up and contacting you about your request.
- Completing a sale, rental or service, issuing invoices and processing warranties.
- Protecting the site and its forms against spam and misuse.
Non-essential purposes:
- Measuring the effectiveness of our advertising and improving the site.
- Sending you Zycar Baja promotions and news.
If you do not want your data used for the non-essential purposes, write to info@zycarbaja.com. Opting out will not affect how we handle your request.
4. Cookies and tracking technologies
This site uses Google cookies and tags (Google Ads and reCAPTCHA) to understand how you reached the site, measure whether an ad led to a contact (for example, a click on WhatsApp or a phone number, or a form submission) and protect our forms.
When you submit a form, your email address and phone number may be shared with Google in encrypted (hashed) form for the sole purpose of measuring the effectiveness of our ads.
You can disable cookies in your browser settings and manage Google ad personalization at https://myadcenter.google.com. To learn how Google handles data, see https://policies.google.com/privacy.
5. Transfers and service providers
We do not sell your personal data. We may share it with:
- Providers of web hosting, email, customer management and ad measurement services (such as Google LLC), who process it on our behalf and under our instructions. Some of these providers are located outside Mexico.
- The brand's manufacturer or distributor, when needed to process a warranty.
- Competent authorities, when required by law.
6. Your rights
You may access, correct or delete your data, object to its processing, withdraw your consent, or limit its use or disclosure. Send a request to info@zycarbaja.com including your name, a way to send you our reply, a copy of a document proving your identity, and a clear description of the data and the right you wish to exercise. We will respond within 20 business days.
7. Retention
We keep your data only for as long as needed for the purposes described and to meet applicable legal obligations.
8. Consent
By providing your data through this site, you acknowledge having read this notice and consent to the processing of your data under its terms.
9. Changes to this notice
Any changes will be posted on this page with the updated date.
10. Authority
If you believe your right to personal data protection has been infringed, you may contact Mexico's Secretaría Anticorrupción y Buen Gobierno.
